Method 2: On a computer that is running Windows 8/8.1, you can use the Devices and Printers item to troubleshoot the controller. If issue persist, proceed to next method. What if a wired device isn't installed properly? Method 1: Follow the troubleshooting steps from this article and check if it helps: If the problem is not fixed, try the next method. After each method, check if problem is fixed. To fix this problem, use the following methods in the order in which they are listed. Please answer these questions in order to understand the issue better.ĭoes your friend use Windows 8.1 computer?Īre you connecting the controller through wired or wireless?ĭid you try connecting the controller to another USB port and check?Īccording to Windows 8.1 Compatibility Center, there is no information on the compatibility of
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